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Testimonials from satisfied Clients...

 

Friday, March 10th, 2017:
Problem w/o tech - while I waiting for a response but I have had this tech before and I recommend them

. Recommended your service again today.

Tuesday, March 07th, 2017:
He was great. James is knowledable, helpful and very human. A pleasure to work with.

I love the site. I've never asked a question without getting help. You can't say that about some sites, or some people. Protonic is wonderful!

Thursday, March 02nd, 2017:
Really helpful and friendly, professional but without being condescending - great work James! Very good approach to troubleshooting. Thanks for all your help :)

Maybe put the 'Ask a Question' link above the page fold on front page. It would be easier to find :)

Friday, February 17th, 2017:
Bel Arc fixed the problem although it took time for it to be fixed. Now it runs correctly. I also sent Bel Arc and email regarding this issue.

Recommended you again today.

Monday, February 13th, 2017:
Paul understood my question and gave me the exact information I needed. Thank you

I am my group's techie. I know quite a bit, but when I do not know the answer, I turn to protonic.com. I've been relying on them to be my support source since 1998, I believe, and have had only one or two unsatisfactory sessions. Thanks protonic.com

Wednesday, February 08th, 2017:
really great help.

great job!

Tuesday, February 07th, 2017:
I received a reply in very short time. I am very computer illiterate, but the Technician tried. My roommate seems to think he can solve the problem.

Protonic is a God send. They have helped in the past.

Sunday, February 05th, 2017:
solved my problem in a way that I know I wouldn't have been able to on my own. !

Recommended you again today!

Saturday, February 04th, 2017:
Tech suggested an option I never bothered to try and the pasting from the Internet works great! !!

Great job! I just recommended your service again today.

Saturday, January 28th, 2017:
Gave me information I was able to find on my own.

Fast and efficient response. Recommended your service again today.

Saturday, January 28th, 2017:
Very professional, great answers, answered all questions without bundling, impressive.

What a great business you have going on here. I will definately be supporting you! Keep up the good work. I hope you have more techs like James. The one thing I could not find was the reply tab that James referred to. It could be because I'm working on a smart tv right now and web pages sometimes miss these details. miss these details.

Friday, January 27th, 2017:
Excellent help. I also thought it might be because my computer crashed last April. I restored to factory defaults and then reinstalled everything and restored all my personal stuff from an internal hard with USB adaptor. I suspect I forgot to reset the size. It appears to working now. Apparently tech did not see my second message I sent after the first one.

I recommended you again today. Keep the great work.

Monday, January 16th, 2017:
Clear and concise help.I recommend this site a anyone needing computer help.

Just keep doing what you're doing.

Wednesday, January 11th, 2017:
Instructions worked perfectly! !

Recommended you again tyoday.

Tuesday, January 03rd, 2017:
Bob, as always, was very helpful and resourceful toward solving my problem this time around. Very responsive....I hardly had to wait a day alone to receive collective replies from him.

May I suggest that you can remove 'Good, Satisfactory, Average and Poor' from your rating choices since during my lengthy reliance on Protonic solutions have never been less that Excellent!

Tuesday, January 03rd, 2017:
Excellent. I am sure that Paul forgot to cite the source. I have no issues - the instructions worked.

I recommend your service every opportunity I get. Happy holidays to all. Please not punish Paul for his oversight I am sure it was accidental. He's a great tech. I would have him fired for a such a small mistake like this.

Saturday, December 31st, 2016:
Protonics as usual was extremely helpful. In regards to my last issue Paul assisted me. His response was timely and he explained things ''at my level'', so i understood exactly what he meant. He went the extra step of offering me several ''fixes'' so i will definately find an option that works for me. Thanks again Paul

No complaints, i feel that you perform a svc. that is invaluable,. and in a very professional manner. Happy Holidays, i will be sending some ''holiday cheer'' your way. Gene

Saturday, December 24th, 2016:
Bob continues to be excellent and friendly

You are doing a super job already - just keep it up!

Friday, December 23rd, 2016:
Paul gave prompt and excellent advice which was easy to follow and resolved my problem

Everything is good - no need to change

Friday, December 16th, 2016:
Excellent. Information was helpful I sent the reply from Bel Arc back to Paul Illingworth so he'd know what they replied to me.

Excellent service. I recommended you again today. Happy holidays to all.

Monday, December 12th, 2016:
He pointed me in the right direction. I was able to fix the laptop, and when the desktop did the same thing, I fixed that too!! Protonic has always treated me right. Thank you.

I have always had problems finding the website. Seems there is a drug company with a similar name. I now have it saved to my favorites, but for a 1st time user it might be a challenge. Not sure how to fix that, but thought you should know. Thanks for a wonderful site.

Thursday, December 08th, 2016:
Excellent very efficient and prompt service

It has been some time since I last had need to use the services of Protonic and am delighted with the service which I received

Friday, November 25th, 2016:
Solved my problem. Thank You

A very good siite.

Thursday, November 24th, 2016:
James gave me all the information I needed to perform an important backup.

The solution given is 'Ready-To-Use' immediately type. That is Protonic!

Tuesday, November 08th, 2016:
I really appreciated how quickly Bob got onto my problem, clearly explained WHY he needed more information, and what info I needed to provide. Then he immediately directed me to a 1-2-3 step process that enabled me to accomplish what I was trying to do. I very much appreciate his help. A+

Protonic.com is my go-to place when I have computer troubles. I always find myself helped by knowledgeable, patient, kind people. I've never made a donation to you in the past, but would really like to because you've helped me a lot. I don't have a lot of money, but will send what I can. However, I should tell you that I just tried to send a VISA payment through Paypal and it wouldn't accept my Canadian address. If you can tell me the best way to get this to you in light of Paypal's reluctance, I'd be happy to send it. Thanks again for everything. Dorothy

Monday, November 07th, 2016:
I appreciate your help and quick response.

Such a valuable service to everyone. I think you do great!

Thursday, November 03rd, 2016:
Thanks, Bob. Sometimes, things just refuse to work. But we tried! Thank you for your assistance.

Thank you, protonic.com, for all you do.

Tuesday, November 01st, 2016:
I,m sorry it took so long to get back to him. The system i am trying to delete the history from is Microsoft Edge . I am still having trouble .

I really appreciate you being here and all your help I just wished I had A little more time to respond I had a health problem. anyhow thanks I,m still having trouble with Microsoft Edge

Sunday, October 30th, 2016:
Excellent surface.

Recommended you again this week.

Friday, October 28th, 2016:
Thank you as always for your assistance I think this might resolve the problem

Give a little more time for people to respond Maybe a week? We have to figure things out slowly sometimes

Wednesday, October 19th, 2016:
Thanks for your advice. I had a forlorn home that a fix could be available. The computer was a windows 7.1 but I think trying to roll back would be problematic.Thanks for your advice.

Always helpful over many years.

Monday, October 10th, 2016:
I couldnt have done this without your help, Bob - thank you so much!

Even though I know a lot about fixing computers, there are some things even I get stuck with and that's where Protonic comes in so useful; the techs are so knowledgeable! This is a real accolade, believe me!

Tuesday, October 04th, 2016:
Tech was excellent in all aspects. .

Excellent. I recommended your service again today.

Thursday, September 29th, 2016:
he was very knowledgeable and informative, thank you.

You guys are all great thanks a bunch

Wednesday, September 28th, 2016:
It is a relief to at least know there is no solution so I can quit worrying about it. Thank you, James.

Terrific site.

Wednesday, September 21st, 2016:
Paul was great. He was very patient with me, and didn't get flustered when an unexpected problem arose. I really appreciate the way he persevered. And I am happy with the end result. My laptop now runs like new. Thank you Paul.

I don't know what I would do without Protonic.com. Please continue what you are doing.

Sunday, September 18th, 2016:
Great advice! .

Recommended your service again last night.

Friday, September 16th, 2016:
Hello James, I was pleasantly surprised to receive your VERY EXPLICIT and HELPFUL reply so quickly! Thank you very much. I tried a program, which downloaded yesterday, called mp3btr12 but it didn't work. I haven't tried any of the suggested programs you gave me yet, but I'm reasonably familiar with the workings of many programs, so I don't think I'll have any difficulty in sorting out this problem. Thanks again; much appreciated. Kind regards, Graham ~~~~~~

Please alter your web page to BLACK letters on a WHITE background. The grey (?) font colour Protonic uses is very difficult to read. Otherwise your website earns my highest praise and thanks.

Thursday, September 15th, 2016:
; I did FINALLY get the problem resolved. Apparently it wasn't installing the downloads correctly. After downloading, I rebooted, installed and rebooted and rechecked BelArc which went down one. I repeated the process and they all cleared!! Close the case.

I recommended your service again yesterday.

Wednesday, September 14th, 2016:
Excellent

Excellent. recommended your service again today.